We have an exciting Job opportunity for Customer Support Location: Riga, Latvia Job type: FTE (Permanent) Any one Language C1 Level - (Danish, Dutch, German, Norwegian, Finnish, Polish, Swedish) Required Skills: Handle phone calls with customer queries and provide resolution to end users Record case resolutions in the contact center tool based on client communication via phone, email, chat etc. Ensure that cases are resolved within case life cycle, as per individual balanced scorecard Escalate priority issues per client specifications to the immediate lead as applicable Work independently and...  more ->