Overview
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. Join the team and create the future of customer experience together.
Role scope
Director, Sales - Academic Healthcare and Higher Education - you will have the opportunity to develop and implement a comprehensive strategy for the sales cycle to create an amazing customer experience for our client's customers. You will also drive an outstanding company culture to support your team in their success.
We look for individuals who have a proven track record of overachieving and who like to WIN!
Why work for Genesys?
- Drive the business through accurate forecasting and strategic account planning.
- Work for a dynamic company focused on empathy and understanding the needs of our client's customers.
- Own and develop your territory.
- Uncapped commission plan with accelerators.
- Showcase your ability to build relationships with executives, stakeholders, and key influencers.
- Be part of a Magic Quadrant leader focused on AI innovations.
What you need to have
- Proven experience managing and developing a team of sales representatives including recruiting, hiring, coaching, developing, and training for account executives; preferred public sector experience.
- Knowledge of the CCaaS, Digital, and AI market for Higher Education & Academic Health markets.
- Proven experience communicating, negotiating, and helping Account Executives close deals with key executives and stakeholders.
- Ability and desire to participate in strategic and tactical planning for the team and region.
- High energy, results-oriented achiever and a team player willing to work in a demanding and dynamic environment.
- Increase your pipeline with current customers and prospects; devise a strategy for New Logo, expansion and migration/evolution customers.
- Sales management experience (Cloud or SaaS-based software sales preferred).
- Demonstrated ability to lead complex sales cycles with a track record of revenue attainment.
- BS or BA degree or equivalent work experience.
- Ability to travel up to 50%.
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries vary based on experience, qualifications, skills, and location. This role might also be eligible for commission or performance-based bonus opportunities.
$156,800.00 - $275,800.00
Benefits
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work-from-home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
Click here to view a summary overview of our Benefits.
About Genesys
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. To learn more, visit www.genesys.com.
Reasonable Accommodations
If you require a reasonable accommodation to complete any part of the application process, or need an alternative method for applying, please contact us at (see below)
You can expect a response within 24-48 hours. If you have questions, include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation requests may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military status, and veteran status, among other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.