Role Overview We are looking for a First Line Support Analyst to provide front-line technical and platform support for our events technology platform. This role is critical to ensuring a smooth experience for event organisers, exhibitors, partners, and internal teams before, during, and after live events. You will be the first point of contact for platform queries and issues, responsible for troubleshooting, resolving common problems, and escalating more complex incidents to second line support. You'll work closely with operations and event delivery teams to ensure our platform performs...  more ->