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Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy, store growth, and personal development. Your upbeat and customer-focused personality will help set the stage for a positive, respectful environment that will give you the power to build a rewarding career with performance-based advancement.... more ->
Job Title: Senior Customer Success Manager Role Overview: Job Description Summary The Senior Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix solutions and services that inspires the adoption of solutions, services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a successful renewal. Job... more ->
Job Summary The Cisco Smartnet Customer Success Manager is responsible for retention and growth of SHI Cisco Smartnet business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as top customer relations inside the assigned coverage area. The Customer Success Manager will meet with select customers each month, helping them with Cisco Smartnet enviornment and renewals, and ensuring a positive customer experience with SHI. This position is required to report to the SHI Austin office as determined by SHI management. About Us Since 1989,... more ->
Lyra Technology Group is looking for a Full time Client Success Manager to join the team at one of our operating companies in Austin, TX. The Client Success Manager is a trusted advisor who serves as liaison between our valued clients and our support team. The CSM not only serves as a technology escalation point, but also identifies new opportunities in which our products and services can better help our clients' businesses. A bit about Lyra Lyra Technology Group is a family of industry leading technology service businesses. Our companies are operated independently by exceptional management... more ->