Day to Day Responsibilities:
We are looking for a cloud network administrator/advanced technical support engineer to support a client of ours. As an advanced technical support engineer, you will be responsible for providing technical support to clients remotely. Your primary job will be to engage with customers, use your technical expertise to provide solutions to complex support issues, and take ownership of the case until the customer is satisfied with the provided solution.
Qualifications :
- 5+ years of cloud networking experience
- SQL database experience
- Cloud knowledge (Azure, AWS, GCP)
- Programming/scripting familiarity
- Printing firmware, fleet management software.
- Active Directory knowledge
Nice to have:
- MacOS knowledge
- Linux knowledge
- General knowledge of proximity readers and proximity cards formats - used for device authentication
- Services understanding
- Process and Performance Monitoring
- Basic printer hardware knowledge
Bangalore, Karnataka, India
Insight Global
Insight Global
JS2867361102
22/12/2024 9:05:47 AM
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