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Hyderabad, Andhra Pradesh Permanent Posted by: Inspire Posted: Sunday, 22 December 2024
 
 

Sr. Business Process Analyst, Workflow Automation and Optimization

Job Summary:

The Business Process Analyst in WAO will be responsible for:

  • Supporting the process of identifying and validating automation opportunities
  • Leading process interviews with stakeholders to get step-by-step details of processes suitable for automation.
  • Assessing and documenting requirements for automations by creating technical documents.
  • Utilizing process mapping techniques (typically using Visio) and to identify process improvements
  • Seeking new automation use-cases by building relationships with Business Owners across multiple support centers

Education Requirements

  • 4 Year/Bachelor's degree

EXPERIENCE QUALIFICATION

Years Of Experience

  • 4-7 years of relevant work experience including leading process interviews, building relationships with stakeholders, process design and improvement, business analysis, project management, or technology implementation.

Preferred:

  • Robotic Process Automation (RPA) experience or interest (UiPath, Automation Anywhere, BluePrism, PEGA, etc.).
  • Familiarity with project management and development lifecycles/methodologies (ie SDLC, Agile, Waterfall). Restaurant/retail/shared services experience. Able to lead process interviews to get process details, building relationships with stakeholders.

Knowledge, Skills, and Abilities

  • Outstanding analytical and problem-solving skills.
  • Ability to lead process interviews to get step-by-step details of as is process and determining any required access.
  • Familiarity with process engineering and mapping techniques (ie cause and effect diagrams, swimlane diagrams) and tools (ie Microsoft Visio)
  • Familiarity with project management and development lifecycles/methodologies (ie SDLC, Agile, Waterfall)
  • Ability to effectively communicate with business and department leaders across the shared services organization.
  • Advanced knowledge of Microsoft Excel, PowerPoint, and Word.
  • Capable of handling competing priorities, often with considerable time constraints.
Hyderabad, Andhra Pradesh, India
IT
Inspire
Inspire
JS2869605111
22/12/2024 11:08:20 AM
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