Job Application

Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 500 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.

Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise.

We are looking for a Service Coordinator based in Pune, Maharashtra, India to make an impact!

Our Offer: What's in it for me?

• Global family leave.
• Flexi work environment.
• Personal development opportunities.
• Interactive employee engagement activities.
• Be part of a growing company with an excellent industry reputation, a recognized leader in a market where energy services are in demand.
• Positive corporate culture and strong team work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Arrangements the FSE onsite for service work as per customer specify date and monitor the FSE planned schedule.
• Arrangement of local Travel Business Visa application and safety travel policy if needed.
• Arrangement of FSE accommodation, flight and transportation if needed.
• Proper documentation handover to internally and externally.
• Communication with others Service Region/Service Partner for additional FSE assistance.
• Arrange FSE to attend safety training and conduct site safety audit.
• To file business relevant correspondence by means of Oracle CX, Innosoft or others schedule/database software.
• 90 % FSE arrangement
• 10 % Business and travel arrangement

SECONDARY DUTIES

• Commercial check on the service price.
• Schedule planning for Training Instructor.

JOB REQUIREMENTS

EDUCATION-MINIMUM REQUIRED LEVEL:

• Bachelor's degree or equivalent experience in planning and scheduling preferable in power electronics
• Computer literacy is a necessary

EXPERIENCE-MINIMUM REQUIRED:

• Schedule planning experience for at least 12 personals.
• Capability in mobility of FSE schedule changes in short notification and urgent request.
• Experiences in Travel Business Visa and Travel arrangement in Asia Pacific country.
• 2 to 3 years of planning & scheduling experience.

KNOWLEDGE AND SKILLS -REQUIRED:

• Demonstrated ability to function successfully across multiple cultures and nationalities.
• Excellent verbal and written communication skills in English are essential.
• Proven presentation skills.
• Ability to interface with all functional areas of the company.
• Global flair.
• Microsoft Office - Excel, Word and Power Point.

KNOWLEDGE AND SKILLS - DESIRED BUT NOT ESSESTIAL:

• Technical knowledge of UPS systems in commercial or industry type.
• Knowledge of Lotus Notes, Innorsoft, Siebel and SAP will be add advantage.
• Knowledge of commercial deal process is a plus.

PERSONAL ATTRIBUTES:

• Team and customer oriented.
• Highly motivated, responsive and energetic individual.
• Well prepare person.
• Time management.
• Work under pressure.