Brief Description
We are building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.
Job Description (to be displayed on career site) Include Job Duties, REQUIRED Qualifications and Preferred Qualifications.
Avalara, Inc., (), is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes.
What is it like to work at Avalara? Come find out! We are committed to the following success traits that embody our culture and how we work together to accomplish great things: Fun. Passion. Adaptability. Urgency. Simplicity. Curiosity. Humility. Ownership. Optimism.
We are building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.
We are seeking a highly motivated, experienced Technical Product Manager to join our team.
Position Summary:
As Technical Product Manager for Global Integrations, you will collaborate with our Product and Engineering teams to translate product and user requirements into an executable solution design. Key areas of focus will be on understanding multiple platforms in the portfolio, Avalara products, services, and content, tax compliance concepts, general accounting principles, and ERP workflows. You will be part of the global integrations product team that is creating integrations between Avalara and ERP platforms to enable growth and seamless flow between Avalara's products and services and our Partner's platforms.
Duties/Responsibilities:
- Work closely in collaboration with the Product Manager(s), Engineers, and Technical Writers on your team to translate business and customer requirements into technical solution designs for our integrations
- Develop clear, detailed, consistent, and actionable solution designs that encompass the technical and business requirements with proper transactional workflows, data types, attributes, and UI/UX elements.
- API and Workflow analysis of all sales process transactions on ERP, e-Commerce, and Marketplace Platforms as used and experienced by end users.
- Have a thorough understanding of compliance use cases around sales tax, value-added tax (VAT) and GST (Goods & Services Tax)
- Coordinate and communicate progress, challenges, and risks throughout the development cycle to ensure clear visibility and alignment of the team's efforts to the roadmap and the defined objectives.
- Function as an end-to-end Subject Matter Expert on our integrations with Avalara products and services in the context of the function and use within the Partner Platforms
- Have a thorough workflow understanding of all Microsoft ERPs both Dynamics (on-premises) and Dynamics 365 (SaaS) platforms.
- Understanding of APIs (REST vs SOAP) and their limitations and use cases within our portfolio of integrations.
Qualifications:
Minimum 6 years overall professional career experience in a similar role
- Minimum 5 years of experience in Technical Product Management, Technical Project Management, Quality Assurance, Software Business Analyst, or Engineering in SaaS based ERP solutions.
- 3+ years of experience documenting integration points and/or customer-facing workflows for ERP platforms
- Microsoft Dynamics 365 Finance experience or other upper midmarket to enterprise level SaaS ERPs (NetSuite, SAP, Oracle) is required.
- Solid understanding or ERP and Accounting terminology and concepts.
- Ability to work effectively with distributed teams.
- Experience engaging with current and prospective customers to understand their needs, workflows, and context
- Experience with agile development methodologies and commonly used tools such as Jira, Confluence, etc.
- Experience creating customer journey maps to define end-to-end customer experiences
- Ability to deliver developer-ready requirements appropriate for the initiative at hand
- Exceptional written and oral communication skills, with experience conducting small-group briefings and demos both internally and with customers
- Strong attention to detail and timelines
- Exceptional English written and oral communications skills including the ability to conduct small-group briefings and demonstrations of our solutions both internally and externally with customers and partners.
- Team player able to drive results through influence and enthusiasm
Preferred Qualifications:
- Have a mix of startup and big company experience, and are familiar with the opportunities and challenges in a high-growth environment
- Experience with CRM and/or Point-of-Sale
- Experience with tax automation products, eCommerce platforms, and other financial systems
- Experience working with a teams developing against API(s) or API based products
- Experience working with 3rd party developers
Education:
Bachelor's Degree in a relevant field (accounting, business, or computer science)
