Job Application

Job Description: IT Executive/IT Administrator

Position Overview:

We are seeking a dedicated and skilled IT Executive/IT Administrator with 2-3 years of experience to manage and support our organization's IT infrastructure. The ideal candidate will ensure seamless IT operations, provide technical support to users, and oversee the maintenance of hardware, software, and network systems.

Key Responsibilities:

IT Infrastructure Management:

• Monitor, maintain, and troubleshoot servers, networks, and systems to ensure optimal performance.
• Manage hardware and software installations, updates, and upgrades.
• Ensure data backup and recovery processes are in place and effectively implemented.

Technical Support:

• Provide timely support to end-users for hardware, software, and networking issues.
• Troubleshoot and resolve IT-related problems in a proactive manner.
• Assist in setting up workstations, ensuring proper connectivity and functionality.

Network Administration:

• Manage LAN, WAN, VPN, and wireless network configurations.
• Monitor network security, firewalls, and antivirus systems.
• Implement and enforce IT security protocols and policies.

System Administration:

• Configure and maintain company email systems and user accounts.
• Monitor system performance and resolve performance bottlenecks.
• Oversee the inventory and procurement of IT assets and ensure their proper functioning.

Compliance and Documentation:

• Maintain accurate records of IT infrastructure, processes, and incidents.
• Ensure compliance with company policies, standards, and regulatory requirements.
• Create user guides and training materials as needed.

Qualifications and Skills:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 2-3 years of experience in IT support, system administration, or a similar role.
• Proficiency in operating systems (Windows, Linux, Mac) and IT tools/software.
• Hands-on experience with networking protocols, firewalls, routers, and switches.
• Strong problem-solving and communication skills.
• Familiarity with cloud solutions (eg, AWS, Azure) and virtualization tools is an advantage.
• Certifications like CCNA, CompTIA A+, ITIL, or equivalent are preferred.

Soft Skills:

• Strong analytical and organizational abilities.
• Ability to work independently and in a team setting.
• Excellent time management and multitasking skills.