Job Application

Experience- 7+ years

Location- Noida/Gurgaon/Pune/Bangalore

Job Description:

Mandatory Skills Required-

• Expertise into both- Chatbot development, Voicebot
• Hand-on into Conversational AI Platform- Amelia Or LEX + AWS Connect (any one of these 2 is mandatory).
• Experience in any one programming language- NLP, Python/Groovy
• Stakeholder Management/Client Handling; Team Handling
• Design and develop cloud-based Conversational AI solutions.

Strong experience in developing intent and utterances based logics and interaction flows on conversational AI

Strong experience in developing NLP based intent classification, routing and treatment of customer interactions

Exposure of Lex and or Dialogflow, Watson or similar platform

Development experience and integration expertise in Conversational AI, NLP/NLU modelling, and Omni channel communication

platform

Solution architect experience with in-depth understanding of application architecture, enterprise application design, SOA, and cloud

native applications

Understanding of UI elements, APIs, Database interfaces etc.

Own the technical solution and ensure all technical aspects are implemented as designed

Must have ability to create high and low level design, architecture documents

Must assess risk involved in the project and highlight and mitigate to drive outcome

Identify and analyze information related to existing client systems visibly show the handoffs/handshakes between the various system,

departments in the organization

Ensure best practices is followed while coding or integrations & perform code/integration review

Work closely with stake holders to identify issues or bottlenecks within operations processes and come up with innovative solutions to

increase efficiency and effectiveness of operations

Develops tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand

Revert with timelines on fixes of UAT observations

Provide post implementation support to all changes

Keep the project manager and product committee informed of task accomplishment, issues and status

Ensure compliance with company & IT procedure, policies, and documentation requirements (Feasibility study, BRD, Release Notes)

across project phases, guidelines around coding standards and development best practices.

Perform Technical documentation as per the Project lifecycle

Share and follow best practices, development & deployment methodologies with other team members