Role & responsibilities: Customer Care Executive : International Voice Process Intermediator for the partially or completely deaf/blind/dumb Location - Gurugram, Sector 18 Work Mode - From Office. Preferred candidate profile: Graduate and Undergraduate candidates both can apply. Both Freshers and Experienced candidates can apply for the job. Experienced candidates must have minimum 6 months of experience in BPO sector with valid documents ie, offer letter, relieving/experience letter and last three months salary slip. Must have excellent command in English and good communication skills....  more ->

School Success Associate Overview At Coschool our vision is to empower student success through seamless learning experiences that eliminate knowledge gaps. With our cutting-edge Ai solution, schools can boost teacher efficiently and elevate student learning outcomes. The School Success Associate at Coschool would play a crucial role in ensuring that the Teacher adopts the Coschool product 100%. This individual will serve as a key point of contact, providing ongoing assistance to teachers, building strong relationships with school stakeholders, and ensuring the effective use of Coschool's...  more ->

Airblack is India's largest online skilling academy and one of the leading edtech companies in India. It helps people become micro-entrepreneurs or get flexible opportunities through innovative "do-it-together" (DIT) courses. In four years, Airblack has trained over 35,000 students in 200+ cities as Makeup Artists, helping them start their businesses either as freelancers, studio owners, or earning influencers. We have also forayed into hospitality and culinary and helped over 500 bakers launch a baking business with our Certified Professional Baking Course Airblack is backed by marquee...  more ->

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience. ( Fresher's are also eligible) Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task,...  more ->

Role Description This is a Full time on-site role for a Customer Service Executive located in Gurugram. The Customer Service Executive will be responsible for handling customer inquiries, resolving issues, providing support, and ensuring customer satisfaction on a daily basis. Qualifications Interpersonal Skills and Customer Satisfaction Customer Support and Customer Service Customer Service Management Strong communication and problem-solving abilities Ability to work well in a team Experience in a customer service role is a plus Bachelor's degree in Business Administration or related field more ->

Manager-Operations : Customer Experience TBO-() TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale. The TBO journey began in 2006 with a simple goal - to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents)...  more ->

Job Title : Customer Service & Operations (E-commerce) Company : Craft and Glory Location : Gurgaon, NCR Type : Full-Time About Us Craft and Glory is a premium leather goods brand known for its exceptional craftsmanship and timeless designs. We pride ourselves on creating products that last generations and delivering a seamless experience for our valued customers. We seek detail-oriented and proactive Operations (E-commerce) and Customer Support to streamline our customer service, order management, and operational workflows. Job Overview Customer Service & Operations (E-commerce) will play a...  more ->

WHAT WE DO MATTERS: Here at The Knot Worldwide, we believe in doing work that matters. In 16+ countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, and more) provide best-in-class products, services and content to take celebration planning from inspiration to action. We are one of the most trusted global wedding Vendor Marketplaces, our mobile apps are top-ranked, our features are premier and our magazine is a go-to on the newsstand. WeddingWire India is one of India's leading wedding planning app, providing an end-to-end service of...  more ->

ANTS Digital Pvt. Ltd., a Digital Marketing Agency, is urgently hiring a Client Servicing Associate Immediate Joinee Experience: 2- 5 years Location: Hyderabad Client Relationship Management: Act as the primary point of contact for clients, managing and nurturing client relationships to ensure satisfaction and retention. Understand client needs, objectives, and expectations, and translate them into effective digital marketing strategies. Regularly update clients on campaign progress, performance, and deliverables, ensuring transparency and trust. Project Coordination: Collaborate with...  more ->

Position: Associate Service Consultant Level: Executive Location: Gurgaon About Policybazaar: As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users. Roles and Responsibilities: Providing customer support over the phone or by email. Reaching productivity that meets job standards, while working with speed and...  more ->

Japanese Language Certification with N1 or N2 - Verbal & written The primary objective would be to deliver very high standard of customer service by reviewing and analyzing requests received from merchants and customers globally for prepaid products and make informed decision to pay or decline the request post determining if all the compliance requirements are met. Travelers Cheques & Prepaid Servicing (TCPS) operations team ensures extraordinary customer service for our customers and merchants in a 24 7, multi-lingual environment. We manage servicing and operations for prepaid products...  more ->

Job Overview: We are seeking an experienced and dedicated Customer Support Associate to manage and grow relationships with our most important clients. The Key Account Manager will be responsible for driving customer satisfaction, ensuring successful account management, and identifying opportunities for growth within key accounts. This is a critical role to ensure our clients' needs are met while enhancing their overall experience with our company. Key Responsibilities: Account Management: Develop and maintain long-term relationships with key clients, ensuring their needs are met and exceeded....  more ->

Customer Success Manager Location: Gurgaon Key Responsibilities Act as a trusted advisor to clients, building strong relationships and understanding their business goals. Identify upselling and cross-selling opportunities, collaborating with sales to meet client needs. Address client queries, concerns, and escalations promptly, working with technical teams as needed. Track and report on key account health metrics like customer satisfaction, retention, and usage trends. Experience: 3-6 years of experience in customer success, account management, or a related role within a SaaS or HR-Tech...  more ->

Customer Service Team Lead () TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale. The TBO journey began in 2006 with a simple goal to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the...  more ->

Job role 1) Monitor candidates during their online session to ensure academic integrity. 2) Verify candidates' identities and ensure they meet the environmental and technical requirements for the exam. 3) Provide clear instructions to candidates before the start of the exam. 4) Report and/or escalate any suspicious activities or rule violations to the appropriate authority. 5) Assist candidates with any technical issues that may arise during the test 6) Adherence to Wheebox policies for conduct is paramount in maintaining the integrity and professionalism expected of an ETS proctor. more ->

At Wayo, we're dedicated to delivering efficient, reliable, and tailored logistics solutions to meet our customers' diverse needs. We are currently looking for Customer Support Executives to join our Operations team in Gurgaon and Bangalore. This role involves managing and coordinating daily dispatch activities, requiring strong attention to detail, excellent communication skills, and the ability to work under pressure. Location: Gurgaon & Bangalore Responsibilities Schedule and coordinate dispatch activities for our fleet. Track and report dispatch metrics to higher management. Communicate...  more ->

About AiSensy AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp. Enabling 50,000+ Businesses with WhatsApp Engagement & Marketing 400cr+ WhatsApp Messages done between Businesses and Users via AiSensy Working with top brands like Skullcandy, Vivo, Rentomojo, Physicswallah & more High Impact as Businesses drive 25-80% Revenues using AiSensy Platform Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors Responsibilities : Lead the...  more ->

1) Monitor candidates during their online session to ensure academic integrity. 2) Verify candidates' identities and ensure they meet the environmental and technical requirements for the exam. 3) Provide clear instructions to candidates before the start of the exam. 4) Report and/or escalate any suspicious activities or rule violations to the appropriate authority. 5) Assist candidates with any technical issues that may arise during the test 6) Adherence to company policies for conduct is paramount in maintaining the integrity and professionalism expected of an ETS proctor. more ->

Direct Walk-In Derive - Monday to Saturday Walk-in Interviews for Customer Service Associate -TOP Banking Process Walk-in Interview - Monday to Saturday Walk-in Interview Time: 10:00AM-5:00PM Venue: Infotech center - IGT Solutions, Ground floor, 1140 old Delhi Gurgaon road- Sector 22A Key Responsibilities: Handle customer inquiries and resolve issues efficiently. Provide accurate information about banking products and services. Process transactions and maintain customer records. Ensure compliance with banking regulations and policies. Deliver excellent customer service and enhance customer...  more ->

Position Overview We are seeking a motivated and results-driven Inside Sales Executive to join our team. The ideal candidate will play a critical role in driving revenue by effectively managing incoming queries, identifying potential clients, and collaborating with internal teams to ensure a seamless client experience. Key Responsibilities Client Conversion: Extract maximum potential from incoming client queries by following a structured and effective calling process. Understand client requirements to convert queries into opportunities. Collaboration with Internal Teams: Work closely with the...  more ->