Technical IT Support Manager - London/Hybrid - Permanent

A leading Product company with offices in North London are currently searching for a Digital Operations Manager to join them on a permanent basis.

The role will require strong leadership and team management skills as you will lead a team of experienced professionals.

You should have proven experience as a Digital Operations Manager, IT Manager, Support Manager or similar role.

Other qualities and experiences should include:

- Excellent understanding of IT infrastructure, application support, and digital operations.

- Experience in managing technical projects and ensuring successful delivery.

- In-depth knowledge of cyber security principles and compliance requirements.

- Strong understanding of Quality Assurance processes and methodologies.

- Excellent problem-solving and analytical abilities.

- Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.

- Familiarity with IT service management (ITSM) frameworks such as ITIL.

- Relevant certifications (eg, PMP, CISSP, ITIL) are advantageous.

*This is a Hybrid role, with the successful person required to work from the office 3 days per week*