Job Details
3rd Line IT Engineer (Permanent)
Location: Northampton, Northamptonshire, England Country: UK Rate: £45k - 55k per year
3rd Line IT Engineer
Northampton (Hybrid)
£45,000 - £55,000
VIQU are seeking a 3rd Line IT Engineer to join Managed Service Provider IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions.
As a 3rd Line IT Engineer, you'll be responsible for delivering advanced technical assistance to clients, ensuring the swift handling of incidents, service requests, and updates. Acting as a key escalation point for lower-tier support, you'll maintain effective communication channels.
The position is hybrid with a requirement to be onsite twice a month and within an hour of Kettering.
Requirements of the 3rd Line IT Engineer:
- Minimum 3+ years as a 3rd line technical support in an MSP.
- Proficient in Azure, Windows Server, VMWare and M365.
- Proven experience with core Infrastructure technologies, including Terminal Services, IIS, SharePoint, Firewalls, databases, backup, and security software.
- Good knowledge of VMware vSphere and Microsoft Hyper-V.
- Ability to excel in a busy helpdesk environment.
3rd Line Engineer
Northampton (Hybrid)
£45,000 - £55,000
To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Dan Freeman at (see below)
If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply).
Posted Date: 16 May 2024
Reference: JSKD19/ DF
Employment Agency: VIQU Ltd
Contact: Dan Freeman