1st Line Support Analyst - Reading. Our client, a leading blue chip company based in Reading, require a 1st Line Support Analyst to join their busy Service Desk. As 1st Line Support Analyst you will be responsible for 1st line triage via Jira, phone, Teams etc, and helping with set up and shipping of new devices, and managing returns of old equipment. This is a hybrid role, with 3-4 days a week in the office. ESSENTIAL SKILLS & EXPERIENCE; Excellent verbal and written communication skills; Good understanding of Microsoft O/S, Office 365, Teams and OneDrive; Knowlege of Dell and Lenovo PC...  more ->

Business Analyst - Policy Administration System Implementation - OUTSIDE IR35. Our client, a leading specialty insurer based in the City of London, urgently requires an experienced Business Analyst to work on a new Policy Administration System implementation. As Business Analyst you will capture and document business and IT requirements and detailed processes across the underwriting and pricing elements of the delivery. This role will need to work with Business, Internal IT teams, Technical Lead and Vendor to lead and own the requirements to support implementation of the new PAS. ESSENTIAL...  more ->