As the Senior Technology Adoption Champion, you will: Champion the vision, strategy and roadmap for the Microsoft 365 products Champion the Digital Workplace strategy Support Information Technology Adoption Lead with stakeholder engagement and running engagement events Deputise for Information Technology Adoption Lead where necessary at key stakeholder engagements Deputise for Information Technology Adoption Lead where necessary with Microsoft 365 Product meetings Delivery and oversight of design of campaigns and communication materials used for driving adoption and exploitation of selected...  more ->

The service desk is responsible for managing the first- and second-line technical support for all IT applications and services across sites, including end-user computing. This includes multi-function devices and specialised IT equipment. You will be responsible for ensuring support for existing and emerging information and communications technology services, including providing technical advice to project teams. As a service desk analyst, you will interact with customers. At this level, you will perform tasks such as taking calls from customers and trying to resolve their queries, while...  more ->