Application Support Analyst, 2nd/3rd Line Support - Financial/Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd/3rd Line Support/Systems Administration for numerous Financial Trading, Risk and Settlement Systems in a mixed Windows/Linux environment with preferred candidates having strong Database/SQL and Scripting skills. Not essential but preferred candidates will come from a Market Data/Trade Floor Support background. Candidates are required to have a breadth and depth of Technical knowledge along with an unrivalled troubleshooting aptitude as you'll take...  more ->

Production Support Analyst - Client Facing Systems - Trading Production Support Analyst is required to join a well-known financial services technology organisation to provide support to a critical platform. The role is based in London (5 days in office) and is a permanent position offering up to £50,000. This is a critical position, that will provide support to an award winning financial technology platform. The platform is a bespoke, Real Time trade and post trade service platform. In the role, this person will provide live support to various external customers working alongside the...  more ->

3rd Line Support - M365 Specialist, Exchange, SharePoint, Teams, ASAP, London, £40-£50k + Benefits. Our client is currently looking for a 3rd Line Support, with emphasis in supporting and specialising in M365 and cloud computing. This is a permanent position with a fantastic opportunity to join a exciting and growing company, who offer a excellent benefits package in addition to salary. The ideal candidate will also be based in Central London. Responsibilities: Provide 3rd line support for Microsoft 365 services, including Exchange Online, SharePoint, Teams, OneDrive.Troubleshoot complex...  more ->

Application Support Analyst Role Type: Permanent Salary: £45,000 Location: London Work Location: Central London, Hybrid 2-3 days in the office Application Support Analyst with a strong grasp incident support and cloud platforms is required for a leading Lloyds Market insurer based in the city of London. This will be 2nd to 3rd line application support The company is a highly prestigious speciality insurer with a highly collaborative culture and modern technical landscape and are looking for a Application Support Analyst to join this team Roles & Responsibilities: You will be working on an...  more ->

Application Support Analyst Role Type: Permanent Salary: £45,000 Location: London Work Location: Central London, Hybrid 2-3 days in the office Application Support Analyst with a strong grasp incident support and cloud platforms is required for a leading Lloyds Market insurer based in the city of London. This will be 2nd to 3rd line application support The company is a highly prestigious speciality insurer with a highly collaborative culture and modern technical landscape and are looking for a Application Support Analyst to join this team Roles & Responsibilities: You will be working on an...  more ->

Senior Application Support Analyst (ION MMI Marketview) Location : City of London Industry : Global Tier One Financial Salary : Excellent package + benefits Are you a seasoned Senior Application Support Analyst with approximately 3 years of hands-on experience with MMI and ION systems? We have a fantastic opportunity with a leading Global Capital Markets organization, offering the chance to build a dynamic career and advance within the financial services industry. Key Requirements : 3 years of experience with ION MMI and Marketview platforms Strong understanding of Fixed Income and Front...  more ->

Senior Application Support Analyst Role Type: Permanent Salary: £70,000 Location: London Work Location: Central London, Hybrid 3 days in the office Senior Application Support Analyst with experience supporting across the Microsoft stack is required for a brand new support team for a speciality insurer in London. You will be joining the Application Support Manager and will be the number 2 in the team with some exposure to mentorship and management covering 50 applications specific to insurance. You will be taking ownership over 50 applications, and will need to be able to work across a broad...  more ->

Senior Application Support Analyst Role Type: Permanent Salary: £70,000 Location: London Work Location: Central London, Hybrid 3 days in the office Senior Application Support Analyst with experience supporting across the Microsoft stack is required for a brand new support team for a speciality insurer in London. You will be joining the Application Support Manager and will be the number 2 in the team with some exposure to mentorship and management covering 50 applications specific to insurance. You will be taking ownership over 50 applications, and will need to be able to work across a broad...  more ->

IT Support Analyst (1st/2nd line) City of London (5 days on-site) Up to £35,000 per annum + annual discretionary bonus On behalf of an industry leading organisation, I have an exciting opportunity for an experienced IT Support Analyst (1st/2nd line) to join their EMEA support team based out of their London Head office. The person in this role will work as part of the IT Support team and will be a key point of contact for their End User community. Alongside the team, the person in this role will support the activities of desktop services. This position would be great for someone with some...  more ->

Application Support Specialist/Application Support Analyst A fantastic opportunity has arisen for an Application Support Specialist/Application Support Analyst to join our London based firm on a permanent basis. Application Support Specialist/Application Support Analyst Summary: Responsible for the day-to-day maintenance, administration and support of the core applications in use at our client. Their central focus is to ensure the applications we use remain accessible, up-to-date and continue to add value to the business. Application Support Specialist/Application Support Analyst Principal...  more ->

Technical Support Analyst - St Albans - 3 months to perm - Inside IR35 Here at Lucid we have an exciting opportunity for a Technical Support Analyst to work in St Albans on a contract for 3 months initially with a view to go permanent. As a member of the Technical Analyst team, you will be the first point of contact for all Technical related Incidents and Requests, ensuring that you log customers' incidents and requests Job responsibilities/Skills required: Provide technical support over the phone orientated around technical issues. Follows agreed procedures to identify, register and...  more ->

Development Tool Support Analyst Office Location: London Salary : £100,000 package + benefits Job Type : Permanent Hybrid Model: 50% hybrid split Key Responsibilities: Managing the various development tools within the organisation Working alongside a team of SMEs to support users Supporting a user base of up to 100 users in the system development space Delivery and configuration of tooling Incident management and resolving user issues Managing various versions of tools and supporting through the full life cycle Requirements Strong experience with Python in a developmental capacity...  more ->

Our client, in the Insurance sector, is looking for someone with the primary purpose of providing a service to the business and rapidly resolve technical issues as part of the group service desk. Your responsibilities will include: Provide 1st and 2nd Line support to end users and provide a high level of service availability (Password reset, troubleshooting, maintenance) Ownership of Incidents, Service Requests, Problems and Change Requests Windows build and deployment tools, such as MDT, Autopilot Manage tickets via ITSM software ServiceNow Troubleshoot RDS issues Troubleshooting Outlook,...  more ->

2nd Line Service Desk Engineer - Perm - Epsom Salary £35,000 - £40,000 p/a Fully on site in Epsom My client is looking for a 2nd Line Service Desk Engineer to join there growing IT Service Desk team. Reporting to the Service Desk Manager you will provide IT support to end users. As well as proving first response and analysis on incidents and follow through to resolution. 2nd Line Service Desk Engineer Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues...  more ->

AV Support - £37,000 - £45,000 - London, Onsite A Leading Lloyd's Syndicate Insurer, located in the City of London, is looking for a skilled AV (Audio-Visual) Support Technician to join their dynamic IT team. This is a great opportunity for an experienced professional to work in a fast-paced, prestigious environment. You will be responsible for ensuring seamless AV experiences across corporate meetings, live events and day-day operations and providing hands on support to all levels of seniority. The role: Proven experience in setting up and supporting Teams meeting room devices, ensuring a...  more ->

Role: Business Central 2nd Line Support Consultant Company Industry: Consulting Location: Remote/London (1-2 days per month on site Salary: £40k - £50k DOE Start: ASAP My client are looking for an experienced D365 specialist Support Consultant to join their team. This is a client facing role, the successful candidate will be supporting customers on resolving issues, challenges and providing solutions tailored to their needs. Role Responsibilities: - Identify and resolve Business Central related issues - Conducting basic data reconciliation between entry tables and reports. - Collaborating...  more ->

Technical Engineer - Late shift Up to 45k (depending on experience) Shift Details: 2:30 pm - 11:00 pm (remote) 10:30am - 7pm (2 days per week in London) Overnight coverage for annual leave and sickness may be required. I am working closely with a specialist IT MSP who are seeking a dedicated 2nd Line Engineer to join a dynamic support team responsible for managing service incidents, requests, and changes for both internal and external stakeholders. This role is critical in ensuring the delivery of high-quality, timely technical support and operational excellence. Key Responsibilities:...  more ->

2nd Line Engineer - Service Desk (City of London) Salary: Up to £45k Location: Hybrid My client, an award-winning IT MSP located in the heart of London is seeking a skilled 2nd Line Support Engineer to join their dynamic team. This role offers the opportunity to support some of London's top financial clients and potentially step into a leadership position over time. Experience Required: Proven track record of delivering high-quality on-site support. Expertise in managing and administering cloud-based solutions, particularly Microsoft Azure and Office 365. Strong technical proficiency with...  more ->

A leading Product company with offices in North London are currently searching for an Application Support Manager to join them on a permanent basis. The role will require strong leadership and team management skills as you will lead a team of experienced professionals. Ideally you will have experience as an Application Support Manager or in a similar such as Digital Operations Manager, IT Manager, Support Manager. Other qualities and experiences should include: - Excellent understanding of Application Support, IT infrastructure and digital operations. - Experience in managing technical...  more ->

1st/2nd Line Support Engineer - Victoria, London - £160 per day/£28,000 - £30,000 after 3 months Here at Lucid we have an exciting opportunity for a 1st/2nd Line Support Engineer to work in Victoria, London 5 days per week. This will be on a 3 month contract with a view to go permanent thereafter. Responsibilities: Provide first and second line technical support to internal staff, resolving hardware and software issues in a timely and efficient manner Assist in the planning and implementation of PC builds and deployment activities Manage and maintain Active Directory accounts and permissions...  more ->