We are looking for a ServiceNow ITOM expert to design, implement, and operate IT Operations Management capabilities within a global and regulated environment. In this role, you will play a key part in ensuring the reliability, visibility, and continuous improvement of IT services. You will work closely with IT, operations, and business teams to automate processes, enhance observability, and improve incident management. Role and responsibilities: Design and implement core ServiceNow ITOM capabilities, with a focus on Discovery, Service Mapping, Event Management, and CMDB. Ensure the accuracy...  more ->