We have an exciting opportunity to join City & Guilds working as 2nd line Support Technician! This will be a 6 month fixed term contract position. In this role you will be responsible for providing end user support to all C&G employees as well as maintaining daily technical processes that ensure our ICT systems are running efficiently. It will be your job to resolve more complex end user issues within our standard SLA's and KPI's. As 2nd line support, you will create and maintain appropriate documentation and coach and mentor 1st line Support Analysts with the aim to provide and excellent IT...  more ->

We have a fantastic opportunity to join our Service Delivery team as a UK based Broadcast & IT Support Technician.You will provide broadcast, media & IT support across our systems that deliver television, radio & cinema services to our global audience. As a key member of BFBS's Technology department your primary responsibilities will range from 1st line support and triage across broadcast, media, and IT services, accurate logging of faults, troubleshooting customer issues, and timely resolution of incidents & service requests. This is an entry-level opportunity, so we're looking for someone...  more ->

Service Desk Technician - Milton Keynes (Hybrid) - Hourly rate (DOE). Overview: My client from healthcare industry is seeking a skilled Service Desk Technician to join their team on a 6+ month's contract basis. This position offers a hybrid work arrangement. The ideal candidate will possess expertise in Office 365 Suite and exhibit exceptional problem-solving skills. Hybrid: 3 days office, 2 days home Top 3 Must-Haves: Proficiency in Office 365 Suite. Experience in handling hardware and software issues. Ability to work effectively in a hybrid work environment, with a balance of office and...  more ->

2nd/3rd Line Support Analyst, Application Support - Financial/Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd/3rd Line Support/Systems Administration for numerous In House and 3rd Pary Applications in a mixed Windows/Linux environment - preferred candidates will have strong Database/SQL and Scripting skills and some Cloud experience AWS/Azure. Not essential but previous Financial/Banking background with some PeopleSoft, Cash Management/Risk and Payment Systems (SWIFT) all highly advantageous. Candidates are required to have a breadth and depth of Technical...  more ->

Network Support SME- Enterprise client Outside IR35, hybrid working 2 days a week in Borehamwood, Hertfordshire. Cisco, Juniper, HPE, Aruba, F5, Azure migrations. Network: Installing, configuring, and integrating network components such as Routers, Switches, Firewalls and other network devices. Monitoring network performance, identifying bottlenecks, and implementing solutions to optimize network efficiency and reliability. Troubleshooting and resolving network issues, including connectivity problems, security breaches, and hardware/software failures. Implementing and maintaining network...  more ->

IT Support Officer 3 month Contract Based in Wembley, London - Onsite Hourly rate of £23.80 PH Inside IR35 - 36 hours PW - M - F Support and maintain the existing ICT infrastructure for Shared Technology Services, covering all four areas of client support, datacentre, data network and messaging & collaboration support, but with additional specialisation in one of the areas. Accurately and clearly document fixes to technical issues, process/procedures and update all IT-related records to ensure colleagues can perform their duties using this documentation. Responsibilities Monitor incoming...  more ->

Application Support Engineer As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications. This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Key...  more ->

AV Support Assistant/Audio Visual Specialist/AV Engineer A fantastic opportunity has arisen for an AV Support Assistant/Audio Visual Specialist/AV Engineer to join our London based global law firm on a permanent basis. Summary: Our clients IT team is responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients. They devise and implement operational processes and procedures in order to provide reliable and available IT systems to the firm. The team is comprised of a globally-distributed group of Systems Analysts that receive work...  more ->

Application Support Engineer - London (Hybrid role 4 days from home) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications used. -...  more ->

Application Support Analyst - Insurance/System and Application Fixes/Hybrid or fully remote KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support of the clients insurance applications including Acturis. You will responsible for troubleshooting business and IT application issues, identifying issue trends in order to reduce reoccurring issues. You will work alongside the technical team in analysing and fixing issues,...  more ->

Technical Support Engineer City of London (Hybrid) Up to £45,000 per annum On behalf of a fast-growing financial services organisation, I am a tech-savvy, dynamic and skilled Technical Support Engineer with a passion for helping others. As the In-House Technical Support Engineer, you will play a crucial role in maintaining their operational excellence. Your ability to communicate technical information clearly and effectively, coupled with your strong problem-solving skills, will enable you to address a wide range of technical challenges and deliver timely solutions. Due to the hybrid nature...  more ->

Application Support Specialist Inside IR35 contract 3 months- likely to extend London, Finsbury Circus Day Rate Contract: £290 Per Day 37.5 hours per week, Monday to Friday, covering shift hours from 8 am to 6 pm Team Size: Team of 4 on a shift Rota We're looking for an IT Application Support Specialist to join a global Real Estate company in central London. You will be acting as the SME for all Dynamics 365 Sales queries. Essential Skills Dynamics 365- Sales Nice to have ITIL Condeco (Space management) (Active Directory Single Sign On + Fully integrated Outlook ad-in) ServiceNow (for...  more ->

Customer Support Rate£18/Hr Location - London Contract 3 months Job Description: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. Documents and reports on work completed to ensure compliance with company and customer Procedures. Contribute to the development of technical procedures and standards to meet business and customer requirements. Escalate issues in line with company processes to ensure customer demands are met. Able to communicate on issues to meet business and customer requirements to avoid escalations....  more ->

Senior Support Analyst This note this role is a 6 month FTC. Based 100% Remote working 4 days a week. My client are looking to recruit an Senior Support Analyst on a 6 month FTC. Essential Skills Power Platform MS Dynamics CRM Microsoft 365 Intune Power BI Office 365 Azure Responsibilities: Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and Power BI tickets and requests Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Serve as an escalation point for delivering 3rd line support. Actively...  more ->

IT Support Engineer with 2nd Line support experience required for my leading IT MSP client based in Central London. IMPORTANT INFORMATION: 1- The salary on offer is between £30k -£35k basic - no more than £35k will be offered so do not apply if the salary does not work for you. 2- This role would be full time in the office 5 days per week for the first 6 months and then from month 7, hybrid working - 3 days in the office and 2 days per week working from home. Do you have 2nd Line IT Support skills? Would you be interested in working for a leading UK IT MSP based in Central London? Are you...  more ->

DESKTOP Support Engineer - 2ND LINE - 5 DAYS ONSITE - LONDON- 30-40K PER ANNUM TEKsystems are currently looking for a Desktop Support Engineer (2nd Line), for a permanent role with a managed services organization. You will be joining an exciting global MSP to look after and support their office of between 100-300 users, located in Birmingham. The environment is mostly Microsoft and this is a great opportunity for a desktop Support Engineer to work in hybrid cloud and on-prem environment and get exposure to Microsoft and Windows technologies including Azure, Active Directory and Endpoint....  more ->

IT Support Analyst - 6 Month FTC Our client seeks an experienced IT support Analyst to join their team on a 6-Month Fixed Term Contract. Please note, the role is 100% on-site in London. You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side support to users based in the London office. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance, income protection, private medical insurance, and many, many more...  more ->

IT Support Analyst - Investment Management - 1st/2nd Line Support - O365 Our client, a leading Investment Management organisation based in London, are looking for an IT Support Analyst to join them on a permanent basis. This will be joining their Help Desk team playing a key role in a range of business-critical projects. The successful candidate will act as a key member of the IT Help Desk providing first and second line support and assistance to the business assisting with technology BAU and project related activity. Alongside this you will take ownership of tasks communicating with a range...  more ->

Application Support Analyst, Hybrid Application Support Analyst required for a professional services business based in central London. Engagement is via umbrella company only. Hybrid working - 2/3 days split Working in a small team, the successful candidate will have extensive experience providing Application Support in a Windows environment. Any experience with Azure Virtual Desktop is useful, but not essential. Reporting to the Service Desk Manager, the successful candidate will provide ongoing technical support and maintenance for IT applications General responsibilities: - Build...  more ->

Technical Support Consultant location: Didcot, fully remote but may require some site visits Pay rate: £45,000-£50,000p/a Hours: Standard office hours Our client have an exciting position available for a Full time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL experience Database development and design experience Logical and analytical problem-solving skills Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients 1+ years Microsoft .NET development experience VB.NET or C#, Web services and XML....  more ->