IT Incident Manager (ITIL) - 6-12 months - 80-100/hr - Hybrid - Ideally based in Spain or Europe bluewaveSELECT have been retained by an organisation to engage with the right IT Incident Manager (ITLL) Although this contract is initially 6-12 months, it is likely to last 2-3 years. 2 Main areas of this role: Major Incident Management Problem/Escalation Management Key Requirements: Experienced in Crisis and Escalation Management ITIL process experience ServiceNow experience is highly desirable Exceptional English language skills Communication skills speaking to the business Positive, problem...  more ->