At CCA as we continually strive to put our members at the center of everything we do. Delivering outstanding customer experience is a top organizational priority. The VP for Customer Service and Consumer Experience Operations is a critical leadership position providing strategic direction and operational leadership for member and provider contact centers and member communications functions across all markets and products. The VP for Customer Service and Consumer Experience Operations is responsible for leading CCA's organizational goal to create best in class member care and service...  more ->

Job Description The Division of Workforce and Economic Development is seeking a qualified, passionate part-time instructor in Customer Service to help students learn about exhibiting professionalism in a corporate environment. Requirements Appropriate experience and skill, as well as the appropriate training, license, and/or credentials where applicable, in the course subject. Have taught customer service workshops. Employ a variety of teaching methods to engage all students. Commitment to working assigned schedule reliably and punctually. Excellent organizational skills and strong...  more ->