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Your Role The Appeals and Grievances team receives, documents, investigates, refers, and coordinates grievances, appeals and complaints. The Appeals and Grievances, Advanced Coordinator will report to the Appeals and Grievances Supervisor. In this role you will be responsible for taking incoming telephone calls, reviewing, researching, and responding to incoming appeals and grievances within established compliance timeframes. Your Work In this role, you will: Answer telephone inquiries regarding member appeals. Respond to appeals and grievances and member reconsiderations. Research, review... more ->