Job Title: Complaints Handler Duration: 6 months Location: Reigate/remote - will initially have to do some training in Reigate Pay rate £250 p/d umbrella Job Description About the role - What you need to know: Complaint Handler will report to the Customer Services Complaints Manager. As a Complaints Handler you will be: Recording and acknowledging all complaints in writing as they are captured Investigating and resolving complaints to a highest standard, ensuring all aspects of every customer complaint are addressed and each complaint has a fair outcome. Issuing decision letters (Final...  more ->

12-Month contract Hybrid working Leading London based investment bank You will:. be the first point of contact for all incoming complaints across the Wealth Management Business supporting the business in resolving complaints at an early resolution stage. conduct investigations and handle complaints, from beginning to end. think strategically, helping make decisions that have real impact for our clients and business. give clear and concise guidance to our business to seek to avoid and manage disputes. support the Data Protection office in the handling of requests for information under data...  more ->