IT Service Management Expert - German Speaker - Freelance - Basel/Hybrid Robson Bale are looking for a German Speaking IT Service Management Expert to come on board for an initial 6 month contract in Basel. 6 months, market rate Candidates MUST speak German for this role Tasks and Responsibilities Requirement Analysis: Capture requirements and expectations of stakeholders (eg workshop/s). Identify all existing services and their attributes + determine necessary new services. Taxonomy Development: Develop a taxonomy (classification system) for the service catalogue. Define clear roles such as...  more ->