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Senior IT Support Analyst required by my leading company based in Dorking As a key member of our IT support team, you will be responsible for: Providing comprehensive support to all users, following helpdesk procedures and priorities to ensure optimal service levels and timely issue resolution. Ensuring clear and continuous communication with users throughout the issue resolution process. Managing and supporting all technology, including desktops, software, laptops, printers, and mobile devices. Proactively assessing the IT Services' technology infrastructure and presenting findings to the IT... more ->